POSTAGE

POSTAGE RATES:

Australia:

  • Standard Post: $12
  • Express Post: $17
  • Free Standard Post for orders over $199

New Zealand^:

  • Standard Shipping: $20
  • Express Shipping: $30

All prices are in AUD.

^ Please note, our wood bowls are unavailable for shipping to New Zealand.

Processing Time:

All orders are sent ASAP; usually within 2 business days.

Tracking:

Once your order has been placed you will receive an email confirming your order details. If any of these details are incorrect please contact us via return email ASAP.

Once your order has been shipped you will receive an email containing your tracking number.

These emails are sent to the email address provided by you at checkout.

We are proud to partner with Australia Post to deliver all Australian parcels carbon neutral. All international parcels are carbon neutral to the international shipping hub.

Customs, Duties, Taxes etc.:

Buyers outside of Australia are responsible for any additional costs, import duties, customs and taxes that may apply to countries outside of Australia. We recommend that you contact your customs office for any additional costs relevant to your country.

    Delivery Times:

    Below are estimated timeframes and may vary:

    • Australia (standard): around 2-8 business days after they have been sent.
    • Australia (express): around 1-5 business days after they have been sent.
    • New Zealand (standard): around 15 business days after they have been sent.
    • New Zealand (express): around 5-10 business days after they have been sent.

    Local delivery:

    Local delivery is not currently available.

    Local Pick-up:

    Local pick-up is not available due to privacy and insurance reasons.

    Markets:

    We will announce on social media what markets we will be attending, and when.

    Further enquiries:

    If you have any questions or concerns regarding shipping, please reach out to us via email.