Shipping policy
Australia:
- Standard Post: $10 AUD
- Express Post: $15 AUD
- Free Standard Post on orders over $100 AUD
- Free Express Post on orders over $250 AUD
New Zealand:
- Standard Shipping: $15 AUD
- Express Shipping: $25 AUD
USA + Canada:
- Standard Shipping: $25 AUD
- Express Shipping: $40 AUD
UK + Ireland:
- Standard Shipping: $25 AUD
- Express Shipping: $40 AUD
Processing Time:
All orders are sent within 3-5 business days and are packed in the order that they are received, however you may choose our Prioritise My Order service to have your order sent within 1-2 business days.
Tracking:
Once your order has been placed you will receive an email confirming your order details. If any of these details are incorrect please contact us via return email ASAP.
Once your order has been shipped you will receive an email containing your tracking number.
These emails are sent to the email address provided by you at checkout.
Delivery Timeframes:
For Australian orders: you should receive your Standard Post order within 3-6 business days of it being sent. Express Post orders should be received within 2-3 business days of it being sent. For more information regarding expected domestic delivery times, please visit the Australia Post website.
For international orders: you should receive your order within 5-30 business days of it being sent. If your order has not arrived within the allotted time, please contact the shipping company, using the tracking number supplied to you. For more information regarding expected international delivery times, please visit the Australia Post website.
Customs, Duties, Taxes etc.:
Buyers outside of Australia are responsible for any additional costs, import duties, customs and taxes that may apply to countries outside of Australia. We recommend that you contact your customs office for any additional costs relevant to your country.
Further enquiries:
If you have any questions or concerns regarding shipping, please reach out to me via email.